Don't just take our word for it. Here's what our customers say.
Gary constantly went the extra mile and was extremely knowledgeable and professional throughout the entire process. We truly felt that we could trust him and that he had our best interest at heart. His encouragement throughout the open homes left us feeling extremely satisfied that he was doing a great job looking after our home.
We were very pleased with the way he kept us informed throughout the entire sales process. We could not have been more pleased and impressed with him and would recommend him to anyone of our friends and family.
Karen has undertaken a number of building assignments for us over the last fifteen years. The work has included colour selection and coordination, kitchen and bathroom design and building restoration. From years of consulting and hands-on work on her own investment properties, Karen has accumulated a wealth of knowledge and experience in all aspects of building. She is well known and respected in the industry, and can provide referrals to skilled and reliable contractors across the building trades. In all her dealings with us, Karen has demonstrated an ability to provide practical and effective solutions promptly. Her recommendations are always sound and can always be relied on.
As a real estate consultant, Karen is able to rapidly assess value-adding opportunities for sellers and buyers alike. Her experience has given her the skills needed to advise sellers on cost-effective ways of maximizing the sale price, and for advising buyers of the opportunities a property presents. We have been more than happy with the outcomes of her work for us, and recommend her without reservation to future clients and customers.Lucy Berry & John Smart
We cannot thank you enough, Karen, for selling our property in Noosaville. We have had the property on the market for a few years without success. Being based in Melbourne, the sales process is much more difficult. We were nervious when you took over the property and thought 'here we go again' but we were wrong! From the moment you introduced herself to us, you were proactive, always provided updates and feedback on inspections conducted. Not once did we need to chase you up to see how things were going. Karen, your professionalism and integrity could not be faulted.
We would not hesitate in recommending you to all our friends that have properties in Noosaville when they're ready to sell or purchase. Thanks again Karen.Terry & Margaret Hirt
Sent to Olivier Miller; Principal/Owner Laguna Real Estate 20 April 2016
We are writing to let you know how delighted and impressed we were with the service that Arn Smith provided to us during the time he was working to sell our 2 properties at 31 Viewland Drive. He made us, as clients, secure in our decision to go with Laguna because of his professional, friendly and honest approach.
Arn is a true professional as well as a gentleman. He was always courteous and understanding of our situation. He was extremely helpful in guiding us to make the right decisions in selling our property. Arn worked tirelessly and was in constant contact with us, keeping us informed every step of the process. We believe that we truly had an unique property and it was comforting when Arn would reassure us that he believed our property was indeed worth the asking price. He proactively initiated many negotiations in relation to unit 1, including the removal tenants on a long lease, the incorporation of a pet into the body corporate by laws, and a crack in the pool. It was a difficult sale but Arn never shirked his responsibility, remaining positive throughout. Many other real estate agents were in contact with us throughout this time, trying to get our business by assuring us of a sale, however, it was always at a reduced price, but we stuck with Arn who remained true to his word and the sale price he achieved was what we wanted which made us very happy clients.
Arn is definitely an asset to your business. We have no hesitation in recommending him and Laguna to anybody who may be in the market to buy or sell in the Noosa area. We may no longer have property in the Noosa, however we have made a great friend in Arn.
Finally, we would like to also thank you and any of the Laguna team who may have been involved in the process of this sale.Brendan Moy