Vanessa comes to Laguna with 4 years experience in property management, and she is extremely dedicated to her role.
Property management isn't just a career for Vanessa, it's a passion. She genuinely enjoys building rapport with tenants and landlords alike; and is renowned for going the extra mile for her clients. She happily meets with clients after business hours if necessary, and has been known to turn up to houses on a Saturday or Sunday to get them ready for inspections on a Monday!
Her friendly demeanour, infectious laugh and ability to understand her client's personalities ensures people feel at ease in Vanessa's presence. Vanessa is dedicated to not only keeping up to date, but ahead of the pulse in all thing's property related.
Vanessa and her family had enough of the rat race and decided on a "tree change" in 2018 and purchased their family home in the Gympie Region.
Vanessa truly is addicted to property management, and she would love to have a chat to you about managing your property!
Vanessa's personal motto is Property Management is not 9am to 5pm, it's working until the job is done!
"To whom ever this may concern, Being first time investors in a rental property, and after a disasterous first rental experience, we apprehensively privately advertised our rental for lease again. Vanessa Hotton privately messaged me through Facebook, offering assistance to us, in any way she could, with absolutely no obligation or pressure. After meeting frustratingly unsuitable tenants, who only wanted to stay under the radar of real estates, we decided to have a face to face conversation with Vanessa. You have to understand we really could not afford the added expense of placing our beloved family home with real estate agencies who really couldn’t care less and never check on the condition of the property regularly. We’ve heard the horror stories. Lots of them. So we were very apprehensive. We have now been registered with Vanessa as our real estate property manager since about February of 2019. Apart from her warm, friendly, honest character, she has treated us with patience, compassion and understanding, and her communication with us never falters, she remembers we don’t have a computer and printer, always sending us paper copies of our statements and receipts. They are always on time, if Vanessa says she will do something for you, she does. She has followed up on any problems quickly, is quite happy to have us attend inspections with her, filters phone calls so we don’t have to deal with anything we don’t need to, and is always available to us if we call. We both wish to congratulate Vanessa on performance excellence, we are very happy to have her as our property manager, and would highly recommend her to anyone that is requiring property management." With kindest regards, Ray and Leonie
Ray & Leonie
“I would just like to pass on how impressed we are with Vanessa. She has been AMAZING!!! She has been so patient with us and every issue we have had at 62 Noosa Rd (from no fault of her own). Vanessa goes above and beyond what we expect and is extremely helpful at all times. She’s a keeper & it’s a credit to you to have great staff like that, keep up the fantastic work! A big thanks to Vanessa and the whole Laguna team!”
“We have been extremely happy with the renting process with Laguna Real Estate and in particular, with Vanessa. We were feeling quite overwhelmed by our jobs to do list which seemed to get longer each day. During our walk around the house, each time I pointed something out, she simply replied I can organise that and that was that, we had tenants in the house a little over a week later. We would highly recommend Vanessa and Laguna Real Estate.”
Anne & Peter
"I am EXTREMELY happy with Vanessa as a property manager. She is really good at her job!"
"Vanessa was very professional in her dealings with me and was very knowledgeable about the current tenancy laws. She was able to arrange a tenant for me very quickly. Having such a helpful person assist me with my investment makes owning an investment property so much easier!"
J Adams, Landlord