A long-time Noosa local, Kellie moved to the area 21 years ago, working in a boutique resort in Hastings Street. Deciding she wanted to be on the 'front line', Kellie offered to work for free to learn the business. She learnt quickly and adapted well, proceeding to work for that same business for 10 years on the front desk before relocating to Melbourne. On her return to Noosa, Kellie got straight back into Holiday Management for the ever growing Mantra Group before being snapped up by Laguna.
Kellie's extensive wealth of knowledge of the local area and holiday let market, as well as her dedication to each one of our owners, makes her a valuable asset to the team.
I don't usually do this but given current times I feel I needed to. I rang Holidays as we have a reservation from the 29th October. But due to the current situation regarding travel etc, we are from Victoria, we are unable to head north, again. Right from the get-go, Kellie was pleasant, helpful and understanding when I requested a refund. What I was avoiding to do, turned out to be pleasant and easy, thanks to Kellie. Holidays @ Laguna, feel very confident that my family and I will utilise your services when we can and we will refer friends and family to do the same.
Brad and Kim Keating
Thank you very much for your assistance with our stay at Mandalay – we had a great time and the little unit is an oldie but certainly a goodie!
Clint Robinson OAM