Frequently Asked Questions

1. What services does a property manager provide?

  • Advertising and leasing
  • Tenant screening and selection
  • Rent collection
  • Repairs and maintenance coordination
  • Routine inspections
  • Handling disputes or evictions
  • Financial reporting

 

2. How are tenants screened?

A good manager will:

  • Check rental history
  • Verify employment/income
  • Run credit and background checks
  • Contact references

 

3. How do you determine the rental price?

Managers use:

  • Comparative market analysis
  • Location
  • Property condition
  • Current demand in the area

 

4. What fees do property managers charge?

Typical fees include:

  • Management fee (usually 7–10% of rent)
  • Leasing or letting fee (often one week’s rent)
  • Inspection/report fees
  • Admin or marketing fees (sometimes)
  • Marketing

 

5. How are maintenance issues handled?

Most have trusted tradespeople and will:

  • Handle emergencies immediately
  • Get quotes for larger repairs
  • Notify owners of major issues

 

6. How often do you inspect the property?

Usually:

  • Entry condition report
  • Routine inspections every 3–6 months
  • Exit inspection after tenancy end
 

 

Here is a link to the Residential Tenancy Authority (RTA) - https://www.rta.qld.gov.au/